On This Page
The web is filled with all types of digital forms. Digital forms are used to collect user information in an organized way. Whether inputting personal health information, completing a simple quiz, or placing an order for a local restaurant, forms are there to capture data.
Examples of digital form elements include radio dial buttons, editable text fields, drop-down select elements, and text areas. When a form is not accessible, barriers are created that prevent the accurate input of data. Users may encounter difficulty using a keyboard to move through the forms, or they may miss information needed to complete data input accurately.
Additionally, assistive technology such as screen readers may not be able to read the forms properly. It is imperative that users are able to interact with, understand, and complete forms on web pages with accuracy and without frustration.
What Should We Consider When Building Accessible Forms?
There are some key considerations when it comes to building forms.
- Forms should be simple, understandable and have clear labels and instructions on how to input data.
- Forms must be keyboard operable. Users should be able to use the tab key to navigate through all form controls.
- Forms must be programmatically labelled to match the form control.
- Forms should provide validation and error notifications that do not rely on just one sensory characteristic to alert users.
- Any time limits are communicated up front, and users are able to extend time limits if necessary.
Creating Simple, Understandable Forms
Users should be able to understand what the form is asking for and how to enter the data into these fields. A form should be demarcated with the <form> element. Inside the form element, there should be clearly identified sections and inputs with labels that ask for information in the required format.
Provide simple instructions for filling out the form, including any required formatting guidelines. For example, if putting in a phone number or security number, the visual label before the text field should be:
Phone number (XXX-XXX-XXXX): [text field]
This is better than just having “Phone number” as the visual label, as it explicitly lets the user know the expected number format without having to guess.
Additionally, forms should have good visual contrast between the text and background, as well as a clear delineation of the field input area and background area. This will make it easier for users to visually navigate, especially those with low vision or visual perceptual difficulties.
Form Labels and Input Controls
Inputs are created using the <input> element. This element takes a type which specifies to the user what kind of data should be entered. Use the appropriate <input> type for each field, such as “text”, “email”, or “number”.
Placeholder text can be helpful for providing examples or additional information, but it should not be used as a substitute for a semantic label. This is because it disappears when the input is in focus, which causes an extra load on memory.
Let’s revisit our phone number example. the example shows a simple code example of a form with an area to place your phone number.
<label for="phone">Phone Number (XXX-XXX-XXXX):</label>
<input type="tel" id="phone" name="phone">
This code will work and create a form with the text “Phone number:” and an editable text field next to it to place a number. In the edit field, there will be the text “enter phone number” as an additional visual cue thanks to the placeholder attribute (remember that screen readers do not read placeholder text, so important information should be placed elsewhere).
With the code in this format, the description “Phone number” is *visually* determined, and it is *programmatically* determined. Meaning the text “Phone Number” is attached meaningfully to the input area.
To make sure a label and input are programmatically linked as well as visually linked we need to use attributes. The <label> element should have a “for” attribute and the <input> element should have an “id” attribute. The values of the for attribute and id attribute must match to connect the label to the input. In this example, the label represents both the visual description users see on the page and the programmatic description that is read by a screen reader.
When the label area is selected by a user, the focus of the browser goes to the input field. This makes the tap/ click area larger for the user, which is especially helpful for those with dexterity and cognitive impairments. It also makes explicitly clear that these two areas belong together.
Keyboard Accessible Forms
All forms should be navigable by using the keyboard only. Form controls are natively keyboard accessible when using the <form> element. Users should be able to press the tab or arrow buttons and move through all form elements and links. The form elements should be activated when the arrow or tab buttons are used (or given focus), then activated using the enter or spacebar key.
Error Validation and Changes in State
It is essential that users know when they have placed the wrong information in the form. Error messages and alerts should be clear, easy to understand, and given in multiple ways.
This alert can be in the form of a popup box (navigable by keyboard) or an alert next to the form control. The alert should be perceivable by everyone. Therefore, alerts should not be limited to a sound, or text, or be conveyed by changing the element to a red color. The alert should also be readable by a screen reader.
Additionally, users should know when an input field is required. This can be done using the “required” attribute. An example using the Phone number form control would go as follows:
<label for="phone">Phone Number (XXX-XXX-XXXX):</label>
<input type="tel" id="phone" name="phone" required>
What would be a good way to convey an error if someone entered their phone number in an incorrect format? Preferably, the error message would appear close to the input, specifying what the error is in as much detail as possible. An icon next to the text would help differentiate it from other text. The error should also be added to a <div> element with role=alert in order to be read out to a screen reader user.
- 1.3.1 Info and Relationships
- 1.3.3 Sensory Characteristics
- 1.3.5 Identify Input Purpose
- 1.4.1 Use of Color
- 2.1.1 Keyboard
- 2.2.1 Timing Adjustable
- 2.2.6 Timeouts
- 2.4.6 Headings and Labels
- 2.4.7 Focus Visible
- 2.5.3 Label in Name
- 3.3.2 On Input
- 3.3.1 Error Identification
- 3.3.2 Labels or Instructions
- 3.3.3 Error Suggestion
- 3.3.4 Error Prevention
- 4.1.2 Name, Role, Value
Page last updated: 25th July 2023